Who We Are
The Ryan Solis Law Group (also operating as the Law Office of Ryan C. Solis, PLLC) is a Texas law firm based in McAllen, Texas, serving clients throughout the Rio Grande Valley and Willacy County. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, contact our office, submit a form, or communicate with us by phone, email, or text message.
By using our website or submitting your contact information, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address
- Details about your legal matter submitted through contact or intake forms
- Communications sent to us by phone, email, or text message
- Basic technical information (IP address, browser type, device) from website visits
We do not collect sensitive personal information beyond what is necessary to evaluate or handle your legal matter.
How We Use Your Information
We use your information to:
- Respond to your legal inquiries and evaluate potential representation
- Communicate with current and prospective clients about their matters
- Send appointment reminders, case status updates, and firm communications
- Comply with Texas Rules of Professional Conduct and all applicable laws
- Improve our website and client service processes
SMS & Text Message Communications
By providing your mobile phone number to The Ryan Solis Law Group — whether through our website, an intake form, or directly to our staff — you consent to receive SMS/MMS text messages from us related to your case, scheduled appointments, legal updates, and general firm communications.
- Opt-Out: You may opt out of text messages at any time by replying STOP to any message we send. You will receive a confirmation and will not receive further texts unless you opt back in.
- Help: Reply HELP to any message for assistance, or contact our office directly at (956) 777-8600.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Message Frequency: Message frequency varies based on your matter and your interactions with our office.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following limited circumstances:
- With your consent, or as necessary to provide legal services on your behalf
- With service providers who assist in operating our firm (e.g., case management software, secure email), subject to confidentiality obligations
- As required by law, court order, or the Texas Rules of Professional Conduct
- To protect the rights, safety, or property of our firm, clients, or the public
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Attorney-Client Privilege Notice
Submitting a contact form or sending a text message does not create an attorney-client relationship. Confidential or time-sensitive matters should not be communicated through our website or by unsecured text message. An attorney-client relationship is formed only upon execution of a written engagement agreement.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
The Ryan Solis Law Group
Law Office of Ryan C. Solis, PLLC
McAllen, Texas
Phone: (956) 777-8600
Website: www.ryansolislaw.com